Written On: July 3, 2019
Category: Online Reputation
Reviews can make or break your business. Positive reviews are beneficial and build credibility and although negative reviews sting, they can somewhat be remedied with the right response.
But what happens when you know the review is downright factitious?
Luckily, Google is well aware of the internet trolls, understands that everyone has frenemies and offers a way to remove those fake reviews.
1)First, you’ll need to assess whether the review meets the criteria to be removed from your Google listing. Remember, just because
you don’t agree with the review, doesn’t give you grounds to remove it. Only reviews that specifically go against Google’s policy can be removed. If
you are unsure if the review qualifies, you can read up on the policy HERE.
2)Next, you’ll need to flag the review. Log into your Google My Business account (https://business.google.com) and select the “Reviews” tab in your left sidebar.
From there, you’ll need to navigate to the review you would like to flag and select the three-dot icon in the top left-hand corner.
A window will pop-up for you to “Flag as inappropriate.”
3)Wait. It will take Google several days for the review to be assessed.
Want to know more about how to control your reputation? Email firstname.lastname@example.org.